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IATA Ground Operations Manual – 13th Edition (2024/2025)

IATA Ground Operations Manual – 13th Edition (2024/2025)

£144.00

IATA Ground Operations Manual (IGOM).

The IATA Ground Operations Manual (IGOM) standardizes ground handling processes and procedures to reduce the complexity between working with multiple airlines, airports and ground service providers.

Standardizing ground and ramp operations for airlines can help drive down costs, reduce the risk of aircraft damages and simplify training requirements. The IGOM has also been known as an acceptable means of compliance for a reference tool for ISAGO audits.

SKU B16-24FMS Categories , , Tag

IATA Airport Handling Manual 45th Edition 2025.

PLEASE NOTE: The 13th edition of the IGOM is effective until the end of December 2025. Edition 14 (and all future editions) will be released in the Spring and will be effective from the following January to December.  Edition 14 will be effective from 1st January – 31st December 2026. This allows implementation time since the IATA Safety Audit for Ground Operations (ISAGO) will soon be based on the standards of the IGOM and AHM.

What’s inside the IGOM

  • Chapter 1 – Passenger handling procedures (passenger departure, passenger security, passenger arrival, transfer and transit)
  • Chapter 2 – Baggage handling procedures (cabin baggage, checked baggage, offloading of checked baggage, mishandled or unclaimed baggage)
  • Chapter 3 – Aircraft general safety/servicing operations (ramp safety in aircraft handling, safety during fueling/defueling, adverse weather conditions, hand signals)
  • Chapter 4 – Aircraft turn-around (aircraft arrival, aircraft doors, aircraft departure, aircraft towing)
  • Chapter 5 – Load control (load control principles, regulatory requirements, qualification requirements, documentation)
  • Chapter 6 – Airside safety operational oversight (turnaround coordination/supervision requirements, reporting-incidents, accidents and near-misses, airside safety investigation procedure, emergency response procedures)

What’s new in the 2024/2025 IATA Airport Handling Manual?

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