IATA Ground Operations Manual 13th Edition 2024.

The IGOM is your definitive source for the latest industry-approved standards harmonising ground handling processes and procedures for frontline personnel. The AHM & the IATA Ground Operations Manual (IGOM) are stand-alone publications which are also available as combos. The AHM is policy driven and focuses on “what to do”. The IGOM is procedure driven, focusing on “how to do it”.