IATA Airport Handling Manual 45th Edition 2025.

The AHM is your definitive source for the latest industry-approved policies and standards covering all facets of safe and efficient airport operations. The AHM & the IATA Ground Operations Manual (IGOM) are now stand-alone, interdependent products which are also available as combos. The AHM is policy driven and focuses on “what to do”. The IGOM is procedure driven, focusing on “how to do it”.

What’s inside the AHM

The AHM includes the only industry-recognized contract template, the Standard Ground Handling Agreement (SGHA) and the suggested template for Service Level Agreement (SLA).

• Chapter 1 – Passenger handling
• Chapter 2 – Baggage handling
• Chapter 3 – Cargo/mail handling
• Chapter 4 – Aircraft handling and loading
• Chapter 5 – Load control
• Chapter 6 – Management and safety
• Chapter 7 – Aircraft movement control
• Chapter 8 – Ground handling agreements
• Chapter 9 – Airport handling ground support equipment specifications
• Chapter 10 – Environmental specifications for ground handling operations
• Chapter 11 – Ground operations training program

What’s new in the 2025 IATA Airport Handling Manual?