IATA Airport Handling Manual 45th Edition 2025.

What’s inside the AHM

The AHM includes the only industry-recognized contract template, the Standard Ground Handling Agreement (SGHA) and the suggested template for Service Level Agreement (SLA).

• Chapter 1 – Passenger handling
• Chapter 2 – Baggage handling
• Chapter 3 – Cargo/mail handling
• Chapter 4 – Aircraft handling and loading
• Chapter 5 – Load control
• Chapter 6 – Management and safety
• Chapter 7 – Aircraft movement control
• Chapter 8 – Ground handling agreements
• Chapter 9 – Airport handling ground support equipment specifications
• Chapter 10 – Environmental specifications for ground handling operations
• Chapter 11 – Ground operations training program

What’s new in the 2025 IATA Airport Handling Manual?